March 11, 2025 — Miami, FL —Arise, a pioneer and leader for Gig solutions, announced today that it has signed a multi-year agreement with a global Financial Services company. As part of the agreement, the client will leverage CX professionals utilizing the Arise® Platform to connect with customers across a variety of geographies and languages.
Arise operates a two-sided marketplace with its digitally native Arise® Platform centered in between leading brands and a vast network of work from home entrepreneurs. Under the terms of the agreement, omnichannel customer service inquiries for their financial product portfolio will be managed via the highly secure Arise® Platform in the US, with plans to expand globally in the near term.
The Arise® Platform will provide critical support for the contact volume surges that come with the payment solution’s concurrent marketing campaigns, ensuring that all customers and potential customers receive timely attention.
“The unique value proposition that the Arise® Platform offers is a perfect fit to allow entrepreneurs to deliver world-class support to this client’s customers during the sharp contact volume peaks that challenge traditional staffing models. We are both excited and confident about the impact that agents using the Arise® Platform will have on this client’s key metrics and bottom line,” commented Mohit Thukral, Arise CEO. “As the Gig model continues to evolve, Arise will stay closely aligned with our buyers to pioneer solutions that match their strategic initiatives.”
According to Everest Group, a major research firm that studies the Business Process Outsourcing industry, some key trends to watch in 2025 are emphasis on technology integration, a flexible workforce, and increased emphasis on cost efficiency. Arise has focused on driving digital solutions within its platform to stay at the forefront of these trends to support flexibility and value for its clients.
The Arise® Platform currently has over 100,000 registered platform users globally and growing.
About Arise
Arise Virtual Solutions has created a disruptive technology platform connecting the world’s largest brands with a previously untapped network of work-from-home entrepreneurs to provide first-class customer service, sales, and technical support across the United States, Jamaica, Canada, Europe and Asia. The Arise® Platform enables brands to transform their customer relationships through state-of-the-art security, AI-powered business tools, and on-demand flexible capacity to handle sudden or seasonal volume changes.
To learn more about Arise Virtual Solutions, please visit arise.com.
©Arise Virtual Solutions Inc., 2025
